We have compiled a few case studies that we believe will help educate you on what to do when faced with the HP OpenView Service Desk End of Life announcement. 

 
 Case Study
  Modern ITSM in Higher Education - University of San Francisco
   In times of change, savvy university IT leaders scrutinize the status quo and identify opportunities to
   cut costs while improving the IT organization for the long-term. Join University of San Francisco, Io
   Consulting and Service-now.com as we define practical and actionable steps to reduce IT service
   management costs by more than sixty percent, keep up with student and faculty expectations in the
   Web 2.0, connected world, modernize IT service delivery and empower your students and staff to
   become more self sufficient.
 

 Case Study
  2e2 Group - Consolidating Service Desks to a Single Platform
  In an attempt to consolidate seven various ITSM technologies, 2e2 found Service-now.com to be the
  clear choice. Implementation scope of 6-9 months was accomplished in only 12 WEEKS for an
  enterprise-wide implementation of incident, problem, change, release, project and customized
  contract management.  A single customer interface now available for all business units and
  customers, with common reporting and workflow experience across all applications and entities.
  Drastically improved quality and agility of reporting, customer service support and IT operations.


 Case Study
  Expert Roundtable - ITIL Meets Software as a Service
   At the 2009 Pink Elephant IT Service Management Conference, Nicholas Carr, author of “The Big
   Switch”, announced Software as a Service is the solution for today’s organizations looking to
   improve agility and significantly lower costs. Join Pink Elephant, Blue Cross and Blue Shield of
   Minnesota and Service-now.com for a roundtable discussion on how advances in technology can
   enable rapid ITIL V3 adoption and what the future holds for ITSM software.


 Case Study
  SaaS IT Service Management: Santander Consumer USA Inc.
  Join THINKstrategies, Santander Consumer USA Inc and Service-now.com for an in-depth discussion
  on the benefits of shifting IT service management to the Cloud. Learn how Software as a Service can
  help save millions in annual expenses, keep you on the cutting edge of technology and re-align
  business focus on core competencies. Hear Santander share how SaaS can improve ITIL adoption,
  speed implementation time and improve the value of IT to the organization.