|
|
Welcome to the Service-now.com Unlock Opportunity Virtual Conference Center. We've assembled a great line-up of topics, presenters and resources to help you move beyond HP service desk technology. Supported by industry analysts and top IT leaders, the two-week virtual event promises to educate and promote forward thinking.
Whether your organization is planning a transformation initiative, locked in a technology that has created barriers to success or evaluating a substantial upgrade - this virtual conference is for you. We'll use HP as the example; however the virtual conference content is relevant to any IT organization facing a compelling event.
Register once to receive access to the complete virtual conference |
|
|
What you can expect to gain:
-
Expert guidance to address the ITSM technology end-of-life scenario
-
How IT leaders overcame challenges to unlock opportunity
-
Modern ITSM software speeds time-to-value while achieving substantial savings
-
Insight into the future of technology and ITSM from Service-now.com |
Virtual Conference Sessions
|
Tue Oct. 27
one hour |
Expert Guidance: Recommendations for Handling the End of Life or High-Cost Migration Scenario
Industry expert and VP of Research at Ptak, Noel and Associates provides guidance based on his 25 years of experience working at Gartner and within the software vendor community. Identify what steps you should take to ensure you are making the right decisions.
Presenter: Bill Keyworth, VP Research, Ptak, Noel and Associates |
|
Wed Oct. 28
30 min. each |
Case Studies: Moving Beyond a Legacy Life
Hear from three IT organizations that overcame end-of-life and high-cost migration scenarios. Learn what led them to the decision to break free from client-server technology, how they did it and what results they have achieved.
Case Study - PriceWaterhouseCoopers
Case Study - Publicis Groupe
Case Study - Arizona Public Service
|
|
Thur Oct. 29
one hour |
Real-life TCO Analysis: Software-as-a-Service vs. Legacy Software
To justify the decision to upgrade or migrate to new technology, a Total Cost of Ownership (TCO) analysis must be included in the business plan. During this session we'll cover all the costs you should consider and run two live TCO models comparing HP Service Manager and BMC Remedy to modern SaaS.
Presenter: Matt French, Director of Product Strategy & Marketing, Service-now.com |
|
Tue Nov. 3
one hour |
Service-now.com is BETTER than HP Service Manager
While HP Service Manger is built on Peregrine ServiceCenter 1981 technology, the modern advances of Service-now.com exceed service expectations thru Web 2.0 usability, automated upgrades, and unprecedented flexibility and cost reduction. Increase efficiency and roll out the ITIL processes you have been working years to complete. Join us for a live demonstration and see the difference.
Presenter: Brian Surritt, Product Marketing Manager, Service-now.com
Presenter: Joel Blagg, Senior Solution Consultant, Service-now.com |
|
Wed Nov. 4
one hour |
The Migration Process – HP OpenView Service Desk to Service-now.com
Service-now.com average deployment time is twelve weeks, 25% of the time compared to HP Service Manager migration and 25% of the cost. Our Professional Services team have successfully migrated customers from every service desk tool, including dozens of HP Service Desk and ServiceCenter replacements. We’ll highlight a typical project plan and discuss the formula that will help you modernize your IT organization.
Presenter: Derek LaMarche, Senior Engagement Manager, Service-now.com |
|
Thur Nov. 5
one hour |
Technology & ITSM Trends from Service-now.com
Service-now.com VP of Global Sales and Marketing, Rob Luddy, will share his vision for ITSM and Service-now.com. Learn why Service-now.com was founded, what makes the solution so revolutionary in the marketplace and how Service-now.com continues to drive the definition of ITSM trends. This is your chance to ask Rob any questions you have on the company and where Service-now.com is headed.
Presenter: Rob Luddy, VP of Global Sales and Marketing, Service-now.com |
